Privacy Policy

Last Updated: 1/17/17
Privacy Policy Overview
Power Probe TEK, LLC (“Power Probe TEK,” “us” or “we”) respects your privacy and is
committed to protecting it through our compliance with this Privacy Policy (“Policy”).
This Policy describes the types of information we may collect from you or that you may provide
when you visit the website (the “Website”) and our practices for
collecting, using, maintaining, protecting, and disclosing that information.
In this Policy, “personal information” means any information by which you can be identified or
contacted, such as your name (first and last), home, billing or other physical address, email address,
telephone number, billing information, etc., as well as any information associated with the
Please read this Policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with the terms of this Policy or our Terms
of Use posted on the Website, which are expressly incorporated herein by reference and made a
part of this Policy, your choice is not to use the Website. By accessing or using the Website, you
agree to this Policy. This Policy may change from time to time. Your continued use of the Website
after we make changes is deemed to be acceptance of those changes, so please check the Policy
periodically for updates.
U.S. Governing Law
The Website is designed for and targets U.S. audiences, and is governed by and operated in
accordance with the laws of the United States. We make no representation that the Website is
operated in accordance with the laws or regulations of, or governed by, other nations, and we do
not warrant or imply that the Website or content/materials on the Website are appropriate for use
outside of the United States. By using the Website or participating in the Website activities, you
certify that you meet the age and other eligibility requirements for the Website as set forth in our
Terms of Use. If you do not meet such age and other eligibility requirements, please discontinue
using the Website immediately, as your continued use of the Website indicates that you are
agreeing to the collection, use, disclosure, management and storage of your information as
described in this Policy.
If you are located outside of the United States, you use the Website at your own risk and initiative,
and you are solely responsible for compliance with any applicable local, national and international
laws. By using the Website, participating in any Website activities and/or providing us with any
information, you: (a) consent to the transfer and processing of any information to and in the U.S.,
(b) acknowledge that U.S. law may provide a lower standard of protection for personal data than
the laws of your location, and (c) understand that we will collect, transfer, store, process and/or
deal with your information in accordance with this Policy and U.S. law. Consequently, to the full
extent permitted by law, you hereby waive any claims relating to the processing of your
information in accordance with this Policy that may arise under the laws and regulations that apply
to you in any other country or jurisdiction.
Children Under the Age of 13
The Website is not intended for children under 13 years of age. We do not knowingly collect
personal information from children under 13. If you are under 13, do not use or provide any
information on the Website or on or through any of its features, or provide any information about
yourself to us, including your name, address, telephone number or email address. If we learn we
have collected or received personal information from a child under 13 without verification of
parental consent, we will delete that information. If you believe that we might have any
information from or about a child under 13, please contact us.
Information We Collect About You and How We Collect It
User-Provided Information: You may be required to provide personal information to access or
use certain parts of the Website, or features of the Website or services including, without limitation,
when you inquire about a product, chat with a specialist, subscribe to a newsletter or email list, fill
out a form, participate in any of our programs, special events or promotions such as contests,
sweepstakes or surveys, contact us with a comment, testimonial, question or complaint, etc. If you
do not provide the requested personal information, you may not be able to access or use the features
of the Website or service where such information is requested.
Depending upon the nature of the transaction, the personal information collected may include your
first and last name, billing, mailing, physical or shipping address, telephone number, fax number,
email address, date of birth, age, gender, occupation, birthday, marital status, interests, purchase
history, credit card information, debit card information, or other demographic information.
Emails and Social Media Sites: If you correspond with us by email, mail or via social media, we
may retain the content of your communication or social media posting, the email or social media
account address from which it is sent, and our response. Content and other information in or
related to emails sent by you to Power Probe TEK or postings on any of Power Probe TEK’s social
media pages or accounts, such as Facebook, Instagram, YouTube, Twitter and Pinterest, may be
used as testimonials or for other marketing purposes in accordance with our Terms of Use. Please
be aware that when you receive a receipt acknowledging your email, upload to one of our social
media accounts, or submission of an order or application form, it means that the message, uploaded
item, or form has been routed into the Internet, and not that it has been received by us. We collect
information automatically using technology when you visit the Website or social media pages or
when you open one of our emails as described in this Policy.
Third Parties: We may also collect personal information about you from other third parties, such
as demographic firms, to make our future services and marketing efforts more efficient and
personalized for you. We may combine all information that you provide to us or we collect over
time with information obtained from other sources and may disclose this information within our
corporate family of companies or our service providers.
Cookies Information: When you visit the Website, we may send one or more cookies – a small
text file containing a string of alphanumeric characters – to your computer that uniquely identifies
your browser and lets us help you log in faster and enhance your navigation through the Website.
A cookie does not collect personal information about you. We use both session cookies and
persistent cookies. A persistent cookie remains on your hard drive after you close your browser.
Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent
cookies can be removed by following your web browser’s directions. A session cookie is
temporary and disappears after you close your browser. You can reset your web browser to refuse
all cookies or to indicate when a cookie is being sent. However, some features of the Website or
services may not function properly if the ability to accept cookies is disabled.
Google Analytics: We use a tool called “Google Analytics,” a web analytics service provided by
Google, Inc. (“Google”) to collect information about use of the Website. Google Analytics collects
information such as how often users visit the Website, what pages are visited, and what other sites
were visited prior to coming to the Website. We use the information we get from Google Analytics
Google Analytics collects only the IP address assigned to you on the date you visit the Website,
rather than your name or other identifying information. We do not combine the information
collected through the use of Google Analytics with personally identifiable information.
[CONFIRM THIS IS ACCURATE] Although Google Analytics plants a permanent cookie on
your web browser to identify you as a unique user the next time you visit the Website, the cookie
cannot be used by anyone but Google. Google’s ability to use and share information collected by
Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of
Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on
return visits to the Website by disabling cookies on your browser, however, please note that if you
do this you may not be able to use the full functionality of the Website. You also can opt out from
being tracked by Google Analytics in the future by downloading and installing Google Analytics
Opt-out Browser Add-on for your current web browser at
Log File Information: Log file information is automatically reported by your browser each time
you access a web page. When you register with or view the Website, our servers automatically
record certain information that your web browser sends whenever you visit any website. These
server logs may include information such as your web request, IP addresses or other device
identifiers, browser information, Internet Service Provider (“ISP”), operating system, location,
date/time stamp, clickstream data, referring/exit pages and URLs, domain names, landing pages,
pages viewed, and other such information.
Clear Gifs Information: When you use the Website or services, we may employ clear gifs (a.k.a.
Web Beacons) which are used to track the online usage patterns of our users anonymously. No
personal information from your account is collected using these clear gifs. In addition, we may
also use clear gifs in HTML-based emails sent to our users to track which emails are opened by
recipients. The information is used to enable more accurate reporting, improve the effectiveness
of our marketing, and make the Website better for our users.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
 To provide you with information, products, or services that you request from us.
 To contact you (via email, postal mail, or telephone) regarding products and services that
we believe may be of interest to you.
 To operate, maintain, and provide to you the best possible features, services, products,
functionality of the Website and its contents, and overall customer experience.
 To analyze visits to the Website and learn about the interests, preferences, demographics
and behaviors of our visitors in aggregate (e.g., across the country) and also on a personal
level, so we can improve our products and services and deliver to you the type of content,
features, services, products and promotions that you are most interested in.
 To process registration requests when you register for our programs or services, or
otherwise administer your participation in our programs or services.
 To respond to your questions, requests, comments or complaints and determine your
satisfaction with our programs, products and services.
 To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us.
 To notify you about changes to the Website or any products or services we offer or provide
through it.
 To compare and review your personal information for errors, omissions and accuracy.
 To prevent, detect or investigate any fraudulent, abusive or illegal act.
 To administer a promotion, contest, sweepstakes, survey or other Website feature.
 To send you marketing communications and other information and materials regarding our
products, services, marketing or special events.
 In any other way we may describe when you provide the information.
 For any other purpose with your consent.
We also use your personal information for our everyday business purposes such as security,
analytics, operations, fraud detection and prevention, reporting, making back-ups and legal
Power Probe TEK may develop special sites or administer promotions in cooperation with other
companies. If you register at these “co-branded” sites or consent to receive email communications
from our promotional partners, we may share your registration information (such as name and
email address) with those companies.
We use cookies, clear gifs, and log file information to: (a) remember information so that you will
not have to re-enter it during your visit or the next time you visit the Website; (b) provide custom,
personalized content and information; (c) monitor the effectiveness of the Website and services;
(d) monitor aggregate metrics such as the total number of visitors and traffic; (e) diagnose or fix
technology problems reported by our users or engineers that are associated with the IP addresses
controlled by a specific web company or ISP; and (f) help you efficiently access information.
How We Share Your Information
Personally Identifiable Information: In certain circumstances, we may share your personal
information with our trusted partners.
 Third Party Service Providers: We may disclose potentially personally identifying and
personally identifying information to our employees, contractors (including website
operators), affiliated organizations, service providers, distributors, promotional partners
and other third parties that provide support services to us such as webhosting, web analytics
(including analysis of online activity over time and across websites), mailing, emailing,
marketing our products and services, administering our programs, operations and
promotions, or processing any other information on our behalf to provide services available
at the Website. We may store personal information in locations outside the direct control
of Power Probe TEK (for instance, on servers or databases co-located with hosting
providers). These service providers only receive personal information if such information
is needed to perform their function(s), and they are not authorized to use any personal
information for any purpose(s) other than the purpose(s) set forth by Power Probe TEK.
 Special Events, Promotions and Partnerships with Third Parties: From time to time, we
may join with third parties to provide specific services or products, special events or
promotions (such as surveys, contests or sweepstakes). If you choose to sign up for such
services, order these products, or participate in a special event or promotion, Power Probe
TEK may share your personal information with third party partners. We will share only
the information that is necessary for the third parties to provide these services or products
or otherwise participate in or administer the applicable event.
 Compliance with Law and Fraud Protection: We may, and you authorize us to, use and
disclose any information: (1) we deem necessary, in our sole discretion, to comply with
any applicable law, regulation, governmental request or legal process served on us or our
affiliates; (2) to investigate, prevent or take action regarding suspected or actual illegal
activities; (3) to enforce our Terms of Use, take precautions against liability, investigate
and defend ourselves against any third party claims or allegations, assist government
enforcement agencies, or protect the security or integrity of the Website; (4) to exercise or
protect the rights, property, or personal safety of Power Probe TEK, our users or others;
(5) to other companies and organizations for credit fraud protection and risk reduction; and
(6) to enforce any agreement we have with you.
 Business Transfer: As we develop our business, we may buy or sell assets or business
offerings. User, email, and visitor information is generally one of the transferred business
assets in these types of transactions. We may also transfer such information in the course
of corporate divestitures, mergers, or dissolution.
We fully cooperate with law enforcement agencies in identifying those who use the Website or
services for illegal activities. We reserve the right to report to law enforcement agencies any
activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release
of your personal information for security purposes to any person or entity under any circumstances,
including, without limitation, in connection with any government investigation or litigation, shall
be based on a determination made solely by us, exercising our own discretion, permission for
which is expressly granted by you to us in accordance with this Policy.
Non-Personally Identifiable Information: We may share non-personally identifiable
information (such as anonymous usage data, referring/exit pages and URLs, platform types,
number of clicks, etc.) with interested third parties to help them understand the usage patterns for
certain services.
How We Protect Your Information
Power Probe TEK uses commercially reasonable physical, managerial, and technical safeguards
to preserve the integrity and security of your personal information consistent with industry
standards. For example, we use encryption, passwords, and physical security measures to help
protect your personal information against unauthorized access and disclosure. The security of your
personal information is important to us, but please remember that no method of transmission over
the Internet or method of electronic storage is 100% secure. While we strive to use commercially
reasonable means to protect your personal information, we cannot ensure or warrant the absolute
security of any information you transmit to Power Probe TEK or the Website, and you do so at
your own risk. Once we receive your transmission of information, Power Probe TEK makes
commercially reasonable efforts to ensure the security of our systems. However, please note that
this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed
by breach of any of our physical, technical, or managerial safeguards. While we strive to protect
your personal information and privacy, we cannot guarantee the security of any information you
disclose online.
Compromise of Personal Information
In the event that personal information is compromised as a result of a breach of security, Power
Probe TEK will promptly notify those persons whose personal information has been compromised,
in accordance with the notification procedures set forth in this Policy, or as otherwise required by
applicable law.
Links to Other Websites and Social Media
We are not responsible for the practices employed by websites linked to or from the Website nor
the information or content contained therein, and we make no warranty, either express or implied,
concerning the content of any such site, including the accuracy, completeness, reliability, or
suitability thereof for any particular purpose, nor do we warrant that any such site or content is
free from any claims of copyright, trademark, or other infringement of the rights of third parties,
or that any such site or content is devoid of viruses or other contamination. Power Probe TEK
may provide links to other websites to you solely as a convenience, and the inclusion of linked
sites does not imply endorsement by Power Probe TEK of any of the linked sites. Please remember
that when you use a link to go from the Website to another website, our Policy is no longer in
effect. Your browsing and interaction on any other website, including those that have a link on
the Website, is subject to that website’s own rules and policies. Please read over those rules and
policies before proceeding. We do not ensure the security of your personal information if you visit
websites not belonging to Power Probe TEK. We further reserve the right to terminate a link to a
third party site at any time.
We sometimes use third party social media content we obtain from social media platforms such as
Facebook, Instagram, YouTube, Twitter and Pinterest on the Website. The privacy protections
provided on these third party social media platforms and sites are not part of our Policy and may
differ from the privacy protections described in this Policy. If you upload content related to Power
Probe TEK or our products on third party social media platforms or sites that share information
with the general public, user community, and/or other third party sites, it may be used or shared
by us on the Website or our social media platforms to promote our Power Probe TEK products and
services. Consequently, you should review the privacy policies of these third party sites before
using them and ensure that you understand how your content may be used.
Notification Procedures
It is our policy to provide notifications, whether such notifications are required by law or are for
marketing or other business related purposes, to you via email notice, written or hard copy notice,
or through conspicuous posting of such notice on the Website page, as determined by Power Probe
TEK in its sole discretion. We reserve the right to determine the form and means of providing
notifications to you, provided that you may opt out of certain means of notification as described in
this Policy.
Your Choices, Opting Out and Reviewing or Making Changes to Your Information
By providing Power Probe TEK your email address, you consent to our use of your email address
to send you Website and service related notices, including any notices required by law, in lieu of
communication by postal mail. We may also use your email address to send you other messages
including, but not limited to, newsletters, legal updates, changes to features of the Website or
services, product updates, special offers or promotions, or other account information.
If you do not want to receive such email messages, you may opt out by: (1) following the
unsubscribe instructions in any of our promotional emails; or (2) sending a written request to the
postal or email address set out below. Opting out may prevent you from receiving email messages
regarding updates, improvements, promotions or offers. You may not opt out of service related
emails. Opting out does not affect our use of your non-personally identifiable information as
described in this Policy.
NOTE: Please allow up to ten (10) business days for us to process your request. We may continue
to send you transactional or operational communications.
You can ask to review, update or make changes to the personal information we maintain about you
at any time by sending a written request to the postal or email address set out below, or by
following the instructions in any promotional email you receive from us. We may take a
reasonable period of time to respond. If you request the deactivation or change of information on
our system, such information may be retained in our backup systems for a period of time subject
to technology restrictions, or as a precaution against systems failures. Some information may be
retained for longer periods as required by law, contract or auditing requirements or as otherwise
described in this Policy.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our Policy on this page. The date the Policy was
last revised is identified at the top of the page. You are responsible for ensuring we have an upto-date active and deliverable email address for you, and for periodically visiting the Website and
this Policy to check for any changes.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of the Website that are California residents
to request and obtain from us a list of what personal information (if any) we shared with third
parties or corporate affiliates for those entities’ direct marketing purposes in the preceding calendar
year, and the names and addresses of those third parties. Requests may be made only once a year
and are free of charge.
If you are a California resident and would like a copy of this notice, please submit a written request
to the following address: [760 Challenger St., Brea, CA 92821]. For all requests, you must put the
statement “California Privacy Rights Notice” in the body of your request, as well as your name,
street address, city, state, and zip code. You also need to attest to the fact that you are a California
resident and provide a current California address for our response. Please note that we will not
accept requests via telephone, email, or by facsimile, and we are not responsible for notices that
are not labeled or sent properly, or that do not have complete information.
California Do Not Track Disclosures
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014)
provides that California residents are entitled to know how a website operator responds to “Do Not
Track” (DNT) browser settings. DNT is a feature offered by some browsers which, when enabled,
sends a signal to websites to request that your browsing is not tracked, such as by third party ad
networks, social networks and analytic companies. We do not currently take actions to respond to
DNT signals because a uniform technological standard has not yet been developed. We continue
to review new technologies and may adopt a DNT standard once one is created. For information
about DNT, please visit:
Contact Us
If you have any questions about this Policy, the practices of the Website, your dealings with the
Website, or wish to update us with your preferences, you may contact us using one of the following
 Call: 1-800-655-3585
 Email:
 Send mail to: 760 Challenger St., Brea, CA 92821